What is AutoShip?
The AutoShip program provides the convenience of having NuVet Plus and NuJoint Plus delivered to your door on a regular basis without having to remember to call and place an order. You select the products you need and the frequency of shipping, and we do the rest.
Save 15% on NuVet Plus and 10% on NuJoint Plus by going on AutoShip.
Order AutoShip Items
AutoShip items will have the option to select “Add to Cart” or “Add to AutoShip”. Here's how to sign up:
1. Click on "Add to Autoship"
2. Continue Shopping for more Autoship Items or Click on "Checkout"
3. Choose how often you would like to receive the product
4. Complete Payment and thats it!
Change My Order
To change the delivery date, quantity ordered, or any other aspect of your AutoShip order, call our Customer Service Department (contact info at the bottom of this page).
Cancel My Order
Your AutoShip order will stay in effect until you call our Customer Service Department to cancel. Please note that once an order has shipped, it is considered the property of the customer. If you want to cancel, please remember to do so before your next AutoShip order is processed.
Your credit card is charged each time your AutoShip order is processed. This is determined by the delivery schedule you select when you create your original AutoShip order.
To ensure your order is shipped in the most efficient manner, NuVet Labs uses USPS or UPS Standard Ground Shipping. We take into account the weight of the packages and their destination when selecting the best carrier to use.
Return Policy for NuVet Plus and NuJoint Plus
If you are not satisfied with our product, you may return it for a credit. To receive a credit, you must first contact our Customer Service Department for a return authorization number. Returns must be made within 60 days of the purchase date.
Customer Service Department
Hours: Monday through Friday, 8:00 a.m. – 5:00 p.m. PST
Address: NuVet Labs, 5717 Corsa Ave, Westlake Village, CA 91362